Privacy Policy
Privacy Policy for Xelenmall
This Privacy Policy describes how Xelenmall, operated
by Xelensoft Technology (OPC) Pvt. Ltd., collects, uses, and protects
your personal information when you use our website.
1. Information We Collect
We may collect the following information:
- Name
- Contact
information including email address and phone number
- Shipping
and billing address
- Payment
details (processed securely via payment gateways)
- Order
history and browsing activity
2. How We Use Your Information
We use your information to:
- Process
and deliver orders
- Provide
customer support
- Improve
our services and website experience
- Send
updates, offers, and promotional communications
- Prevent
fraudulent transactions
3. Data Security
We implement appropriate security measures to protect your
personal data from unauthorized access, disclosure, or misuse.
4. Sharing of Information
We do not sell or rent your personal information. Your
information may only be shared with:
- Payment
gateway providers
- Delivery
and logistics partners
- Legal
authorities if required by law
5. Cookies
Our website may use cookies to enhance user experience,
remember preferences, and analyze website traffic.
6. Your Rights
You may request to:
- Access
your personal data
- Correct
or update your information
- Delete
your account information
7. Changes to Privacy Policy
We may update this Privacy Policy periodically. Updates will
be posted on this page.
